Privacy Policy and User Agreement
Your Privacy
Make-A-Wish® Malaysia have created this statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.makeawish.org.my.
Refund Policy
All donations made to Make-A-Wish® Malaysia is final. Requests for refunds are to be submitted in writing to info@makeawish.org.my and will be reviewed by our Management.
Your IP Address and Cookies
For each visitor to our website, our web server automatically recognises only the visitor’s IP address (e-mail addresses are not automatically recognised by our server). We use your IP address to help diagnose problems with our server and to administer our website. Your IP address is used to gather broad demographic information and is then discarded.
Occasionally, we may use cookies to improve content and provide easier access. This technology lets us review which parts of the site are popular and which are not, allowing us to offer future improvements to the site; however, cookies that we generate contain no identifiable information about you, any children that may visit this site, or your computer.
Personal Contact Information
When you are making a donation, expressing an interest in our event, or subscribing to our newsletter, we ask you for personal contact information, including your name, mailing address, phone number, and e-mail address (“Information”). We will use your information to provide you with data or resources you have requested, such as a receipt, or a financial report, or to contact you to clarify or verify other information, such as a donation you made,
We will not add your name and information to any mailing lists without your prior knowledge or express permission. We will always ask or inform you before adding you to a mailing list.
Your information is not shared with any organisation outside of Make-A-Wish® Malaysia. We have contracts to protect your privacy with all of our agents. When you make a donation, your information will only be used for the purpose of issuing receipts.
Access to Your Information
You may request access to the information you have provided to us by submitting an e-mail request to info@makeawish.org.my
The Personal Data Protection Act require us to ensure that your personal data is protected. You will be asked to verify your identity before we can disclose any information to you. Please note that we may charge a reasonable fee for the handling of your request and will inform you of the fee before processing your request.
Choices You Have in Relation to Your Information
Provision of your information is voluntary and you may always choose not to provide your information, but that may prevent you from being able to obtain a tax receipt for your donation or subscribe to our newsletter.
Other Contact Information We Collect and What We Do With It
In some instances, we ask for contact information for people other than yourself – for example, e-mail addresses of friends to whom you wish to send a copy of one of our pages or the mailing address of someone you wish to have us notify of a donation you have made.
Such contact information is not added to any mailing list nor is the information shared with any other organisation.
Information from Forms
Our site’s forms require users to give us contact information (like their name, phone number, and e-mail address). We use customer contact information from these forms to send users information about Make-A-Wish® Malaysia.
Users may opt out of receiving future communications, or contact us with their concerns about our privacy policy; see the section below. The provisions of this privacy policy will apply to any such information from these forms.
Links to Other Sites
If at any time our site contains link to other sites, Make-A-Wish® Malaysia is not responsible for the privacy practices or the content of such websites.
Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control.
Specifically, secure servers are used to gather financial information, and encrypted channels are used to transfer this information.
Children
With respect to children, Make-A-Wish® Malaysia does not collect personally identifiable offline contact information without prior parental consent, nor do we distribute to third parties any personally identifiable information without prior parental consent.
We do not give the ability to publicly post or otherwise distribute personally identifiable contact information on our website.
Opting Out
If you have subscribed to our newsletter but no longer wish to, you may unsubscribe from the relevant link in the newsletter. Your data will then be removed from our mailing list.
Scam Alerts
Make-A-Wish® Malaysia does not solicit funds through chain letters, telemarketing or door-to-door fundraising campaigns. Should you be contacted through any of the above methods, please contact our office at +603-2276 3344 or e-mail info@makeawish.org.my.
Disclaimer
We would like to make clear that Make-A-Wish® Malaysia is unrelated to the shopping platform wish.com. We at Make-A-Wish® Malaysia are a non-governmental organization that strives to grant the wishes of children with life-threatening medical conditions. We urge people to be more careful while shopping online.